Privacy Policy

Cuidamos tus datos personales

Plaza & Stoica S.L. is firmly committed to privacy, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, and with Organic Law 3/2018 of December 5 on Protection of Personal Data and Guarantee of Digital Rights.
The aim of this policy is to explain how we will process the personal data you provide through the various forms on our website and other personal data input channels in the real estate brokerage process.

1- Data controller

  • Identity: Plaza & Stoica S.L. (hereinafter Plaza & Stoica)
  • Address: Paseo del Zurrón 1, bajo 9, 28042- Madrid
  • Email: info@plazaystoicahomes.com.

2- Data subject and data types

The personal data we collect helps us to personalize and improve our services. In general, we use this data to maintain communication with clients who have contacted us due to their interest in specialized construction activities or real estate transactions, including buying and renting. We keep them informed of special offers, news, or events related to these activities.

This Privacy Policy concerns data processing related to the following types of data subjects and data collected through different channels:

  • Prospective clients
  • Clients participating in transactions

And the following data types:

  • Identification data
  • Contact data
  • Financial data
  • Location data

3- Purposes of processing

Plaza & Stoica collects your personal data in order to process your requests and to perform, render, and improve the services it provides for the following purposes:

  • Performing contracts for professional services in the specialized construction sector and installations for construction works and similar.
  • Responding to queries and requests received through any of the existing communication channels (website, telephone, email, chat, etc.)
  • Granting access to restricted areas of our website, for which registration and acceptance of a specific privacy policy is required.
  • Sending you alerts or recommendations regarding products that interest you.
  • Sending you personalized marketing communications of interest to you, with your consent for such purpose.
  • Managing requested services related to the sale/rental process and fulfilling legal obligations, such as anti-money laundering regulations or data protection regulations.
  • Fulfilling obligations in a contract, pre-contract, or agreement.
  • Billing for services rendered.
  • Monitoring ongoing operations.

In all other cases, and whenever appropriate, we will ask for your consent to process your personal data.

4- Sending of commercial communications

As part of its activity, Plaza & Stoica may invite you to register or subscribe to news or commercial information (newsletter or emails). These communications will always be subject to your express consent.
When you have authorized us to do so, Plaza & Stoica will send you information about products, activities, and personalized services according to your tastes and preferences. You may withdraw your consent at any time by clicking on the link provided in each communication, or by stating your intent to withdraw consent in an email to info@plazaystoicahomes.com

5- Legal grounds for processing

The legal basis for the processing of your data shall be:

  • The data subject’s consent for the processing related to the purposes stated herein.
  • The performance of a contract when necessary to carry out pre-contractual and contractual measures, for the purpose of providing our services and in order to meet the obligations established in said agreement.
  • Legal obligations. If any procedure requires the processing of your data, such as billing, accounting, tax returns, or anti-money laundering purposes, and we are required to do so by law.

6- Data recipients

We will not share your data with third parties, with the exception of our service providers (for example, website maintenance, support services, administrator, etc.) as well as authorities or official agencies when required as part of an investigation or legal obligation.

7- Data storage periods

We will process your data for the period of time strictly necessary for the foreseen purposes, making appropriate and reasonable efforts to minimize the amount of time it is stored.

We may store your data and keep it duly blocked for the time required for us to fulfill our legal obligations.

8- Profiling

Any decision relating to primary data processing shall be based on manual processing. We do not carry out profiling, nor do we make decisions based on automated processing.

9- Exercise of rights

Under the legislation in force, you have a series of rights; below is a brief explanation to facilitate the exercise of them.

  • Right of access: the right to obtain information as to what personal data concerning you is being processed and the purposes of the processing.
  • Right to rectification: the right to obtain the rectification of inaccurate or incomplete data at any time.
  • Right to erasure: the right to obtain the erase of your personal data from our databases, systems, or files despite the fact that, in some circumstances, our need to comply with the legislation in force may prevent this right from being exercised.
  • Right to object: the right to object to the processing of your persona data in relation to any purpose.
  • Right to restriction of processing: the right to obtain restriction of processing if the accuracy of your personal data is contested; if you consider the processing to be unlawful; if your data is no longer needed for the original purpose but is required by you for the defense of legal claims; or if you have objected to processing and your request is pending a response from us..
  • Right to data portability: you will have the right, whenever technically feasible, to transmit data you have provided to us to another data controller in a commonly used format.

You may exercise these rights free of charge and withdraw your consent at any time by contacting Plaza & Stoica S.L. by one of the following means and providing proof of identity:

  • Sending an email to info@plazaystoicahomes.com.
  • By postal mail at the following address: Paseo del Zurrón 1, bajo 9, 28042- Madrid

You have the right to file a claim with the Spanish Data Protection Agency (AEPD) if you believe that your rights have been infringed.

International data transfers outside the EU are not anticipated. In the event that we must make them in order to guarantee efficient services, for example, using third-party service providers for cloud storage hosted outside the European Economic Area, we will adopt the appropriate safeguards for data security and protection in accordance with European regulations.

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